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Terms & Delivery Information

By placing an order at shop.printscale.org, you are agreeing to the following terms and conditions. Please read them carefully before making your purchase.

Order Processing

Orders are dispatched within 2-3 days following the receipt of payment, provided all ordered items are in stock.

Shipping Information

All our packages are shipped via UK Royal Mail. The shipping options we offer are:

For UK Customers:

  • Free Shipping: This option is available within the UK and does not include a tracking number.
  • UK Royal Mail 2nd Class with Tracking:
Weight Rate
Up to 2 kg £3.99
From 2 kg to 10 kg £5.49
From 10 kg to 20 kg £7.99

For international shipping rates, please refer to the table below. USA is categorized under World Zone 3. To check your country's zone, please visit the Royal Mail website.

Small Parcel Online Prices

Weight up to and including Europe Zone 1 Europe Zone 2 Europe Zone 3
250g £8.65 £9.00 £9.85
500g £9.85 £9.90 £11.70
750g £10.80 £10.45 £13.05
1kg £11.50 £11.10 £14.05
1.25kg £11.90 £11.50 £15.00
1.5kg £11.90 £11.50 £16.80
2kg £12.10 £12.15 £19.50

Small Parcel Online Prices

Weight up to and including World Zone 1 World Zone 2 World Zone 3
250g £11.20 £12.35 £11.70
500g £14.20 £15.85 £14.90
750g £16.65 £19.65 £15.50
1kg £19.30 £23.10 £17.20
1.25kg £21.75 £26.40 £20.00
1.5kg £24.65 £29.15 £20.00
2kg £26.45 £31.10 £20.00

The average weight of our items is as follows:

  • Accessories: 70 grams (some items may weigh up to 200 grams)
  • Decals: 15 grams
  • Rubber Wheels: 20 grams
  • Figures: 280 grams

Shipping costs are calculated automatically at checkout, based on the total weight of the items ordered.

Please note that the rates provided are valid for March 2024 and are subject to change without notice should Royal Mail adjust their pricing.

Pre-Orders and Stock Availability

Items marked with an Orange badge on the product page are in Pre-Order status and will be shipped within 4 weeks after payment. If your order contains items that are Out of Stock, they will also be shipped within 4 weeks.

Cancellations

You may cancel your order and request a refund before the package has been dispatched.

Returns

We accept returns within 14 days after delivery, provided the item packaging has not been opened.

Payment Processing

Payments are processed via Stripe.com, who handle currency conversion and transaction security. Their Terms and Conditions are available on the payment page.

Please note that while we do not store your payment details, we do retain your shipping address, name, and email for order fulfillment and communication purposes.

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